Sample help content · FAQ

Questions,answered.

Illustrative answers demonstrate fit, lens, dispatch and returns content. Product and policy details are fictional and must be replaced with verified information before launch.

Fit & sizing

Lenses & prescriptions

Orders & shipping

Returns, care & warranty

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contact path.

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Questions,answered.

Fit & sizing

How do I find my size?

Will a frame actually suit my face?

Can I try before I buy?

Lenses & prescriptions

Are the optical frames prescription-ready?

What lens options do the sun frames have?

Can you fit lenses into a frame I already own?

Orders & shipping

When will my order ship?

Do you ship internationally?

Can I change or cancel an order?

Returns, care & warranty

What is your returns policy?

Are repairs and servicing covered?

How should I care for them?