Lab Notes

The Lab

Notes from the workshop - on craft, AI, and the work of building things that last.

On building Jimbo, our AI agent for the messages people actually send

We wanted an agent that meets businesses where their customers already are - WhatsApp, Instagram, SMS. Here's what we learned shipping it across four channels.

April 12, 2026Read

Craft4 min

The quiet work of software

Most of what we build is invisible by design. A note on why we treat that as the goal, not a compromise.

March 28, 2026Read

Community6 min

Handing Shramdan to the community that built it with us

A short essay on starting something you intend to give away - and the practical shape of doing so.

March 4, 2026Read