Case studies
The work, and what it changed.
Representative engagements across the sectors we know best. All outcomes are real; details are anonymised.
Financial services
Refocusing a regional bank on its most profitable customers
A cost-to-serve overhaul that lifted return on equity without cutting the front line.
- +3.4 pts
- Return on equity
- −6 pts
- Cost-to-income
Healthcare
Cutting patient wait times across a hospital network
An operations redesign that gave clinicians their time back and patients earlier care.
- −31%
- Avg. wait time
- −1,200
- Admin hours / week
Industrials
Rebuilding pricing discipline at an industrial manufacturer
A margin programme that turned a fragmented price book into a managed lever.
- +2.1 pts
- Gross margin
- 92%
- Quotes within guardrails
Facing a challenge like these?
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