Get in touch
Contact us
Questions about an order, a product, or just want to talk about your space? We're a small team and we read every message.
Customer care
Monday – Friday, 9 am – 5 pm.
We aim to respond within one business day.
hello@hearthstore.com
(Demo address — not monitored)
Delivery & returns
Free delivery on orders over $200. Free returns within 30 days. See the FAQ for full details.
Trade enquiries
We work with interior designers and architects. Select 'Trade / wholesale' from the form subject.