Contact
We’re here to help.
Pre-sale questions, order updates or a warranty claim — reach the team below and we’ll get back to you fast.
Support
Talk to a human
Questions on a product, an order or a warranty claim — write to us and we’ll reply within two hours during business hours.
+1 (415) 555-0148
501 Battery Street, San Francisco
Support: Mon–Sun 7am–9pm PT
Good to know
Questions, answered
How fast do orders ship?
Every in-stock order ships free within one business day and arrives in two via tracked courier. You’ll get a tracking link the moment it leaves the warehouse.
What does the warranty cover?
Two years against defects in materials and workmanship, on everything we sell. If something fails, we repair or replace it — no fine print, no restocking games.
Can I return something I don’t love?
Yes — 30 days, no questions, free return shipping. Keep the box if you can, but a missing box won’t cost you the refund.
Do you ship internationally?
We ship to most of North America and Europe, with duties calculated at checkout so there are no surprises on delivery. More regions are added every quarter.
The drop
Get the good stuff first.
New gear, restocks and member-only deals — a couple of times a month, never more.