Why systems fail: the five failure modes

Let's start with failure. Not your failure — the systemic failure patterns that I've seen repeat across every organisation I've consulted for, from a four-person startup to a thousand-person product organisation. The five failure modes are: scale without structure, tribal knowledge, token sprawl, inconsistent naming, and missing governance. Today we'll map each one.

[End of the sample transcript included in this front-end demo.]